Order Processing & Fulfillment
Orders are typically processed within 1-2 business days after payment is received. Please note that processing times may be extended during holidays, high-volume periods, or due to unforeseen circumstances. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions
Due to state regulations, we do not ship THCa products to the following states:

Iowa

Idaho

Minnesota

Oregon

Rhode Island

Additionally, we do not offer international shipping at this time. Orders placed with shipping addresses in restricted locations will be canceled and refunded.

Shipping Methods & Delivery Times
We offer various shipping options at checkout, including standard and expedited shipping. Estimated delivery times vary based on your location and selected shipping method. While we strive to ensure timely delivery, we cannot guarantee specific delivery dates due to potential carrier delays.

Lost, Stolen, or Damaged Packages
Once an order has been shipped, it is the responsibility of the carrier to ensure safe delivery. We are not responsible for lost, stolen, or damaged packages. If you experience any issues with your shipment, please contact the shipping carrier directly. If your package arrives damaged, please reach out to our customer service team within 48 hours of delivery with photos of the damaged product and packaging.

Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping information at checkout. If an incorrect address is provided, we are not responsible for delays, lost packages, or additional shipping fees. If you realize an error in your shipping address, please contact us immediately. If the order has not yet been shipped, we will make every effort to update the address.

Returns & Refunds
Due to the nature of our products, all sales are final. We do not accept returns or exchanges. If you receive a defective or incorrect item, please contact our customer service team within 48 hours of delivery for assistance.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy. If you have any questions, please contact our customer service team for further assistance.